Shipping Policy
Thank you for shopping with Sereway. Below is our shipping policy so you know what to expect after placing an order.
Processing time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Processing time includes order verification, quality checks, and packaging before shipment.
Shipping time
After your order ships, delivery typically takes 7–12 business days, depending on your location and carrier delays.
Total delivery timeline
In most cases, you can expect your order to arrive in approximately 8–15 business days from the time you place your order (1–3 business days processing + 7–12 business days shipping).
Order tracking
Once your order ships, you’ll receive tracking details. You can also check your order status any time on our Track Your Order page.
Delays
Shipping times are estimates and may be affected by factors outside our control, such as carrier delays, weather, holidays, or customs processing (for international orders).
Incorrect address / undeliverable packages
Please double-check your shipping address at checkout. We are not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.
Questions
If you have any questions about shipping, contact us at support@sereway.com.